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Attach files directly to your chat messages — images, spreadsheets, PDFs, Word documents, presentations, and more — so Zylon can read them and use them as context when responding.
Ask your IT administrator to enable file attachments in your system configuration with the Operator Manual if you don’t see this option.

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What you can do with attachments

  • Ask questions about a document, spreadsheet, or image you’ve just attached
  • Get a summary, explanation, or analysis of its content
  • Use a file as context for problem-solving or decision-making
  • Attach more than one file to the same message
  • Combine attachments with a text prompt for more specific instructions

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How to attach a file

There are two ways to attach a file to a message:
  1. Click the + button in the chat box, then choose Add images & files, and pick one or more files from your device.
  2. Or simply drag and drop files straight onto the chat box.
The Add images & files option in the chat message box Once attached, each file shows up as a chip above the message box — add your question or instructions and send. A file attached and ready to send with a chat message Your message keeps the attachment alongside it in the conversation, so you can always see what Zylon was looking at. A sent chat message showing the attached file

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Supported file types

  • Images — JPG, PNG, GIF, WebP, SVG, BMP
  • Documents — PDF, Word, PowerPoint, Excel, CSV/TSV, plain text, HTML, RTF, ODT, EPUB, Outlook email (.msg, .eml)
Exactly which file types and how many files you can attach depends on how your admin has configured Zylon for your organization.

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Limitations

  • The number of files per message and the maximum file size are set by your admin, and may vary by file type.
  • If a file is larger than usual, Zylon warns you before continuing — you can still send it, or add it to the project’s Knowledge Base instead, which handles large files better.
  • Understanding an image depends on its clarity and resolution; very large or complex files may produce less detailed results.
  • Your organization’s selected AI model has to support the type of file you’re attaching (for example, image understanding).