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Overview

Backoffice access is role-based. What a user can see and do depends on:
  1. The account role assigned in Backoffice.
  2. The gateway role assigned inside each gateway.
A single account can have more than one role.

Account roles

Account roles define platform-level access.

Gateway roles

Gateway roles define what a user can do inside a specific gateway.

How access works in practice

  • Account role controls which Backoffice sections are available.
  • Gateway role controls actions inside each gateway.
  • An Operator who enters gateway workflows uses the same gateway-role permissions as any other gateway user.
  • Permissions are always scoped to the current role and context.