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Overview

Backoffice access is role-based. What a user can see and do depends on:
  1. The account role assigned in Backoffice.
  2. The gateway role assigned inside each gateway.
A single account can have more than one role.

Account roles

Account roles define platform-level access.
Account roleWhat this role doesBackoffice access
Super AdminInitial administrative account for platform setup and governanceSame platform access as Operator
OperatorManages accounts, roles, gateways, and platform operationsFull Platform Backoffice access
DeveloperWorks with gateways and API tokens for developmentAccess to Developer Console
WorkspaceUses Workspace for projects and collaborationNo Platform Backoffice access

Gateway roles

Gateway roles define what a user can do inside a specific gateway.
Gateway roleWhat this role does
OwnerManages gateway users and roles, creates and manages tokens
AdminManages gateway users, creates and manages tokens
MemberCreates and manages own tokens

How access works in practice

  • Account role controls which Backoffice sections are available.
  • Gateway role controls actions inside each gateway.
  • An Operator who enters gateway workflows uses the same gateway-role permissions as any other gateway user.
  • Permissions are always scoped to the current role and context.