Overview
Backoffice access is role-based. What a user can see and do depends on:- The account role assigned in Backoffice.
- The gateway role assigned inside each gateway.
Account roles
Account roles define platform-level access.Gateway roles
Gateway roles define what a user can do inside a specific gateway.How access works in practice
- Account role controls which Backoffice sections are available.
- Gateway role controls actions inside each gateway.
- An Operator who enters gateway workflows uses the same gateway-role permissions as any other gateway user.
- Permissions are always scoped to the current role and context.