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Las incidencias (issues) permiten comunicar problemas con respuestas o contenido. Usa estos endpoints para listar, crear, actualizar y cerrar incidencias.

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Solicitud básica y respuesta

Lista incidencias con GET /api/v1/app/issue antes de crear o actualizar. 
curl "https://{BASE_URL}/api/v1/app/issue?page=1&page_size=20" \
  -H "Authorization: Bearer {API_TOKEN}"

{
  "data": [
    {
      "id": "issue_5c4b3a2d1e0f9a8b",
      "issue_number": 1842,
      "description": "Response missed the attached policy details.",
      "resource_type": "Thread",
      "type": "NoContextUsed",
      "state": "NotReviewed",
      "is_read": false,
      "created_at": "2026-02-08T14:55:10Z",
      "updated_at": "2026-02-08T14:55:10Z",
      "created_by": {
        "id": "user_4b7c2a1d9e5f3c8b",
        "org_id": "org_2f3a9d1c7b5e4a8f",
        "account_id": "acct_6c8a1f3b2d4e5f7a",
        "name": "Sasha Patel",
        "email": "sasha@auroralabs.com",
        "state": "Active",
        "roles": ["AppAdmin"],
        "created_at": "2026-02-08T14:12:45Z"
      }
    }
  ],
  "has_next_page": false,
  "has_previous_page": false,
  "total_count": 1
}

​
Crear una incidencia

curl -X POST "https://{BASE_URL}/api/v1/app/issue" \
  -H "Authorization: Bearer {API_TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{
    "description": "Response missed the attached policy details.",
    "resource_type": "Thread",
    "type": "NoContextUsed",
    "anonymous": false
  }'

{
  "id": "issue_5c4b3a2d1e0f9a8b",
  "issue_number": 1842,
  "description": "Response missed the attached policy details.",
  "resource_type": "Thread",
  "type": "NoContextUsed",
  "state": "NotReviewed",
  "is_read": false,
  "created_at": "2026-02-08T14:55:10Z",
  "updated_at": "2026-02-08T14:55:10Z",
  "created_by": {
    "id": "user_4b7c2a1d9e5f3c8b",
    "org_id": "org_2f3a9d1c7b5e4a8f",
    "account_id": "acct_6c8a1f3b2d4e5f7a",
    "name": "Sasha Patel",
    "email": "sasha@auroralabs.com",
    "state": "Active",
    "roles": ["AppAdmin"],
    "created_at": "2026-02-08T14:12:45Z"
  }
}

​
Obtener o actualizar una incidencia

curl "https://{BASE_URL}/api/v1/app/issue/issue_5c4b3a2d1e0f9a8b" \
  -H "Authorization: Bearer {API_TOKEN}"

{
  "id": "issue_5c4b3a2d1e0f9a8b",
  "issue_number": 1842,
  "description": "Response missed the attached policy details.",
  "state": "NotReviewed"
}

​
Eliminar una incidencia

curl -X DELETE "https://{BASE_URL}/api/v1/app/issue/issue_5c4b3a2d1e0f9a8b" \
  -H "Authorization: Bearer {API_TOKEN}"

HTTP/1.1 204 No Content

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Errores y casos límite

  • 404: incidencia no encontrada.
  • 400: estado inválido.